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Do you have the same organizational goals as others? Then Why a Standard Supervisor Desktop? 

Create your own Supervisor Desktop best suiting your team’s reporting and monitoring needs. The all-new Supervisor desktop is enhanced version of Cisco Supervisor Desktop (CSD) for Finesse. It lets you custom create your own desktop with drag & drop Finesse Gadget Designer. The Finesse Gadget Designer comes with a library of industry wise templates and built-in gadgets.

Join live demo to learn about:

Even if you can’t make it, sign up anyway! We’ll send you the recording.


Pain-free CAD/CSD to Finesse migration using custom desktops
Advance supervisor gadgets for

    Silent Monitoring
    Make Ready or Not Ready
    Force Sign Out
    Single or Group Reskilling
    Precision Queue with Admin
    Change Password
Enhanced reporting
    Team Agent State Display
    Agent Call Log Display
    Team Agent Statistics Display
    Agent ACD State Log Display
    Agent Vs Team Statistics Display
    Team Skills Stats Display (Skill Summary Statistics)
Team Chat, Supervisor to Agent Chat and message broadcast

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Cisco Supervisor Desktop (CSD) 

Re-imagined for Cisco Finesse Live Demo!

New Supervisor Desktop with Real-time Agent Performance Monitoring, Follow-up Tracking & 360 View of Contact Center, Custom Made for Your Organization.

Join Live Demo

July 25


New York Time

London Time

25 July